Getting started

We are here to help, and the first step is enrolling 

Start your Takeda Oncology Here2Assist® enrollment online, or download and print the enrollment form to fill out with your doctor. 

Once your enrollment is completed, a case manager will call you to start you on your Takeda Oncology treatment journey.

Takeda Oncology
Here2Assist® patient

Daryl, a Takeda Oncology Here2Assist® patient Daryl, a Takeda Oncology Here2Assist® patient

Once enrolled, you can expect:

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A welcome call from a case manager

Once you are enrolled, a case manager will call to welcome you to the program and answer any questions you might have.

Additionally, you will receive an email inviting you to set up a profile for myHere2Assist™, our patient portal. Through myHere2Assist, you can:

  • Conveniently track the status of your benefits investigation
  • View prescription status
  • Access resources that support your treatment journey
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Information about your insurance benefits and out-of-pocket costs

One of the first things your case manager will do is conduct a benefits investigation. They will review your insurance plan to determine if your prescribed medication is covered and what your out-of-pocket costs will be.

To see more common coverage questions and find answers, download the Guide to Understanding Medication Coverage.

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Help with getting your medication

We're here to help you get started on your treatment. Your case manager will help by tracking any prior authorizations or appeals your doctor may need to submit to your insurance provider.

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Financial assistance that fits your needs

If your medication is covered by your insurance, but you need help with co-payments, the Takeda Oncology Co-Pay Assistance Program may be able to help with your out-of-pocket costs. Terms and conditions apply.*

If your medication is not covered by your insurance, or you are not insured, Takeda Oncology Here2Assist will help investigate financial assistance options that may be available to you.

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Worry-free shipment of your prescription

A case manager will work with a specialty pharmacy to ensure your prescription is processed, filled, and shipped directly to you.

You can view when your prescription has been sent to your specialty pharmacy digitally through our patient portal, myHere2Assist.

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Ongoing support and education

Throughout your treatment, case managers will reach out with follow-up calls on a regular basis.

For more resources, you can also:

  • Read helpful articles on Living With Your Diagnosis
  • Find answers to commonly asked questions through our FAQs
  • Opt-in to text messages for status updates on benefits investigations, refill reminders, and more
  • Sign in to myHere2Assist for additional resources and support

*By enrolling in the Takeda Oncology Co-Pay Assistance Program (the “Program”), you acknowledge that you currently meet the eligibility criteria and will comply with the following terms and conditions:

You must be at least 18 years old, a resident of the United States or a US Territory, and have commercial (private) prescription insurance that does not cover the entire cost of the Takeda Oncology medication. The Program is not valid for patients whose prescription claims for the Takeda Oncology medication are eligible to be reimbursed, in whole or in part, by any state or federal government program, including, but not limited to, Medicare, Medicare Advantage, Medigap, Medicaid, Department of Defense (DoD), Veterans Affairs (VA), TRICARE, Puerto Rico Government Insurance, or any state patient or pharmaceutical assistance program. Patients who become eligible for or start using government insurance for their Takeda Oncology medications will no longer be eligible for the Program. The Program is not valid if the entire cost of your prescription is reimbursable by a private insurance plan or other private health or pharmacy benefit programs. You are responsible for reporting receipt of Program assistance to any insurer, health plan, or other third party who pays for or reimburses any part of the medication cost, as may be required.

You agree that you will not submit the cost of any portion of the product dispensed pursuant to this Program to a federal or state healthcare program (including, but not limited to, Medicare, Medicare Advantage, Medicaid, TRICARE, VA, DoD, etc.), for purposes of counting it toward your out-of-pocket expenses, and to notify Takeda Oncology Here2Assist® if you become eligible for a federal or state healthcare program that covers your Takeda Oncology medication. This Program is not conditioned on any past, present or future purchase of any Takeda product, including refills. This Program is valid for 12 months, and your co-pay card may be renewed every 12 months, subject to continued eligibility. This offer is not valid with any other program, discount, or offer involving your prescribed Takeda Oncology medication. This offer may be rescinded, revoked, or amended without notice. No reproductions. This offer is void where prohibited by law, taxed, or restricted. Limit one offer per purchase. No income requirements or membership fees. This Program is not health insurance. Cash value of 1/100 of 1¢. For questions about this offer, please contact the Takeda Oncology Co-Pay Assistance Program, a patient support service of Takeda Oncology Here2Assist, at 1-844-817-6468, Option 2, Monday-Friday, 8AM-8PM ET.

Patients will need to enroll in the texting program to receive text messages.

Healthcare costs that you must pay on your own because they are not covered by Medicare or other insurance. These include deductibles, co-insurance, co-payments, and other service-related costs.

Sometimes called a benefits verification, this is done on your behalf to see if your insurance covers a specific medicine.

A request you make to your insurance company to reverse a decision you disagree with when denied healthcare services, coverage for a medicine, or payment for services you already received, or if you disagree with a decision to stop services that you are receiving. 

Approval you must get from your health plan before you receive a healthcare service or fill a prescription for that service or prescription to be covered by your plan.

An initial fixed amount you must pay for an approved healthcare service after insurance has paid its share. A co-payment is usually a set amount rather than a percentage. For example, you may pay a $20 co-pay for a doctor’s visit or prescription.

A pharmacy that handles specialty medications and other services for patients with rare and/or chronic diseases. Specialty drugs are often delivered directly to your home.

Your Takeda Oncology Here2Assist® case manager will help you with finding available financial assistance, determining insurance coverage, and connecting you to resources throughout your treatment journey.