Frequently asked questions

Getting Started

You can enroll in Takeda Oncology Here2Assist online or by downloading and printing the Enrollment Form to fill out with your doctor.

Enroll Online

Download Enrollment Form

You do not need to be enrolled in Takeda Oncology Here2Assist to access the Takeda Oncology Co-Pay Assistance Program. To enroll online, please see below to check your eligibility and request co-pay assistance.

Yes! You need to enroll in Takeda Oncology Here2Assist to determine if you’re eligible for the Takeda Oncology Patient Assistance Program based on your insurance. You can enroll online or download and print the Enrollment Form to fill out together with your doctor.

Enroll Online

Download Enrollment Form

A Nurse Navigator will reach out after the enrollment is completed and may be able to help you figure out your eligibility for available support and services. Nurse Navigators can be reached by calling 1-844-817-6468, Option 2.

Your Takeda Oncology Here2Assist Nurse Navigators will review your insurance benefits to see what they’ll cover and find the right path to get you your Takeda Oncology prescription.

Coverage

Specialty pharmacies usually handle the delivery of medicine for complicated diseases that need more attention. They may also offer additional services such as helping you stay on schedule with your medicine, following up with your doctor, and providing information about financial assistance.

Medicare and Medicaid are both government health insurance programs, but they serve different groups. Medicare is for people aged 65 years and older, some younger people with disabilities, and people with End-Stage Renal Disease. Medicaid is funded by a partnership between states and the federal government and is for people who qualify as low income.

Injection Support

We offer one-on-one, nurse-led injection support training for patients to learn more about their treatment. To schedule an injection education session, call 1-844-817-6468, Option 2, to connect with one of our Nurse Navigators. We’re available Monday-Friday, 8AM-8PM ET.

Before injecting MIMRYLO, it is important to know your dose. Your doctor will tell you the correct dose to take. Nurse Navigators can also inform you on dosing and injection technique to help you feel comfortable giving yourself shots or having a loved one help you. If you have any questions, please call 1-844-817-6468, Option 2, to connect with a Nurse Navigator.

If you experience any side effects while taking medicine, please call your doctor right away. You can also call 1-844-817-6468 to speak with a dedicated Nurse Navigator today!

Additional Support

Call 1-844-817-6468, Option 2, to speak with a Nurse Navigator. We’re available Monday-Friday, 8AM-8PM ET
A Nurse Navigator will also contact you right after you enroll in Takeda Oncology Here2Assist and will check in with you every 8 weeks.

If you believe you received a damaged product or observe any product issues, do not use the medication. Please contact your specialty pharmacy or contact your doctor to request a medication replacement to be sent directly to you. You can find their contact information on your MIMRYLO™ (rusfertide) prescription label. It is important that you keep the original packaging to help with investigating any quality issues.

Call 1-844-817-6468, Option 2, to speak with a Nurse Navigator. We’re available Monday-Friday, 8AM-8PM ET
A Nurse Navigator will also contact you right after you enroll in Takeda Oncology Here2Assist and will check in with you every 8 weeks.

Your Takeda Oncology Here2Assist® Nurse Navigator will help you with finding available financial assistance, determining insurance coverage, and connecting you to resources throughout your treatment journey. Your Nurse Navigator can also be available to provide one-on-one, personalized injection training to help you and your loved ones learn more about self-injection or care partner administration.

A pharmacy that handles specialty medications and other services for patients with rare and/or chronic diseases. Specialty drugs are often delivered directly to your home.  

Federal health insurance for individuals 65 or older, certain younger people with disabilities, and those with end-stage renal disease (ESRD).

Federally and state-funded health insurance for low-income individuals. Medicaid is managed differently by each state, and programs may be different.